Last Updated: February 12, 2024

Introduction and Scope

Welcome to Bishop Health's Privacy Policy. At Bishop Health, respecting your privacy and protecting your personal data is a commitment we take seriously as part of our dedication to offering you compassionate and effective mental health treatment. This policy sets forth how we manage the personal information we collect related to the essential services we provide. It applies to all data processing activities undertaken by us in connection with our services, both digital and traditional, to users and visitors alike.

Data Collection Practices

Bishop Health collects personal information necessary to fulfill our mission of providing specialized care. This includes sensitive personal data that may be obtained directly through our intake forms, during therapy sessions, or indirectly by your interaction with our services. Data collection methods encompass digital forms, cookies, and analytics tools, adhering strictly to the lawful basis of consent, contractual necessity, and legitimate interest under GDPR directives and comparable legal standards.

Usage Details

The personal data collected by Bishop Health is used to deliver high-quality care tailored to your individual needs. Operational uses, enhancing service quality, personalizing your experiences, or in certain instances, modestly engaging in essential marketing communications uphold every aspect of your privacy rights. We strike a meaningful balance between data utility and user privacy.

Data Sharing Policies

We may share your personal information with third parties only under the following circumstances:

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities.

We do not sell or disclose personal data to any unaffiliated third party for their own use without your consent.

User Rights

Bishop Health honors the full spectrum of user rights granted by privacy laws, ensuring that you remain in control of your data. This includes the rights to access, rectify, erase, or port your information. We also provide a clear and accessible route for any requests regarding these rights, reinforcing our commitment to transparency and empowerment.

Security Measures

Robust technical and organizational measures have been established to secure your personal data against unauthorized access, change, disclosure, or destruction. Our cutting-edge security practices are continuously reviewed and updated to respond to evolving threats, embodying our authoritative stance on safeguarding your information.

International Transfers

Bishop Health operates within the confines of rigorous international data transfer regulations, employing validated mechanisms such as standard contractual clauses and privacy shield frameworks to ensure that any cross-border data movement meets the highest standard of privacy protection.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, as per our record-keeping policies and statutory requirements. The retention period varies depending on the nature of the information and the reason for its collection but is determined with the utmost consideration for your privacy.

Policy Updates and Contact Information

This Privacy Policy may be updated to reflect new legal requirements or changes in our privacy practices. The latest version will always be accessible on our website. For any questions or concerns regarding this policy or your personal data, please contact BISHOP HEALTH, with an address of 1250 Forest Ave Suite 201 Portland, ME 04103, via email at info@bishophealth.com.

Grievance Redressal

For any complaints or grievances regarding how we handle personal data, please reach out to our Grievance Officer. Our grievance redressal process is designed to be thorough, fair, and timely to ensure your concerns are addressed respectfully and effectively.